Holiday Savings
Get the lowest price GUARANTEED!
BBB Reliability Program

The In-Home Experience

Learn About The Empire Process Schedule a Free In- Estimate Why an In- Estimate Special Online Offers
Convenience/Selection:  
Empire Shop-at-Home Service In a Retail Store
The same brand names you'd see in a store Wide Variety of Brand Names
One-on-One attention May wait in line and compete for a sales representative's attention
Match styles and colors accurately with your own home's lighting Match colors to a photo in a store's bad fluorescent lighting or take the swatches home and then bring them back to the store later on
No need to leave home and park Crowded parking lots
Sit comfortably in your home Have to brave bad weather
No need to hire a babysitter to watch the kids Someone needs to watch the kids or you have to take them to the store with you
Specialized product experts Store representative is likely trained on a wide variety of product lines and is not specialized
Low, warehouse direct prices Pricing includes overhead for retail locations
Free in-home estimates Schedule a separate in-home appointment to estimate after in-store visit and many charge a fee
Time savings due to a more effective process Requires going to the store, selecting a product, setting an appointment for measurement, determining final costs, and schedul an installation
No separate appointment is required to measure for most products Many stores require a separate appointment to measure
One, all-encompassing price Can see the price of the product in the store but have to wait to see what the installation charge will be
Flooring Next Day Could take weeks
Window Treatments Next Day 4-6 weeks to measure and install
Bath Liners Next Day 4-8 weeks to measure, manufacture, schedule the installation and install
Process:  
Empire Shop-at-Home Service In a Retail Store
Call 800-588-2300 or schedule an appointment online Go to the store to select product
Expert shows the product in the home, measures, provides a free in-home estimate, places the order and schedules an installation appointment Go back home to see if it looks right in your own house
Product is installed Go back to the store
to find a product expert to schedule an appointment for measurement (fee often required)
Customers are provided with a Care Package featuring Care/Maintenance information, Warranty Information and more. Go back to the store to purchase the product and the installation services together
Post-installation questions? Call 800-588-2300 or visit our online Information Center Receive a call to schedule an installation appointment; Go back to the store with any questions/concerns